Enterprise API Degraded Performance

Incident Report for AccuWeather

Resolved

The issue causing degraded performance with our API Services has been resolved. Services have been restored and we are continuing to monitor.

All other services continued to work as expected. We sincerely apologize for any inconvenience caused by this incident and appreciate your patience through this process.

Posted Sep 19, 2018 - 09:34 EDT

Monitoring

We have implemented a fix and are monitoring the results.

Posted Sep 19, 2018 - 09:00 EDT

Identified

We have identified an issue causing degraded performance with our API Services. During this time, some customers may experience latency with their API response and/or increased error rates. We apologize for any impact this is causing and are working to restore services.

Posted Sep 19, 2018 - 08:26 EDT

This incident affected: Enterprise API and Developer Portal API.